Privacy policy
At Reseco, we respect your privacy and are committed to protecting your personal information.
Information We Collect
When you visit our site or make a purchase, we may collect:
• Name, email address, shipping and billing address
• Payment information (processed securely through third-party providers)
• Device and browsing data (such as cookies, IP address, and analytics)
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How We Use Your Information
We use your information to:
• Process and fulfill orders
• Communicate with you (orders, updates, promotions)
• Improve our website and customer experience
• Prevent fraud and ensure security
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Sharing Your Information
We may share your information with trusted third parties such as:
• Shopify (store platform)
• Payment processors
• Shipping carriers
• Analytics providers
We do not sell your personal information.
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Cookies
We use cookies to:
• Enable website functionality
• Understand user behavior
• Improve performance and marketing
You can manage cookie preferences through your browser or our privacy settings.
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Your Rights
Depending on your location, you may have the right to:
• Access your personal data
• Request correction or deletion
• Opt out of marketing communications
To make a request, contact us at:
camilo@drinkreseco.com
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Changes
We may update this policy from time to time. Changes will be posted on this page.
Refund & Shipping Policy
We stand behind our products and want you to have a great experience with Reseco.
Returns & Refunds
Due to the nature of our products, we do not accept returns once items have been opened or used.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery at:
camilo@drinkreseco.com
Include:
• Your order number
• Photos of the issue
We will make it right.
Order Issues
If you experience any issues with your order, reach out and we’ll do our best to help.
Shipping
Orders are processed within 1–3 business days.
Shipping times may vary depending on location and carrier.
Shipping Disclaimer
We are not responsible for:
• Carrier delays
• Lost or stolen packages marked as delivered
• Orders shipped to incorrect addresses provided at checkout